Effective Date: 01/01/2026
Last Updated: 01/01/2026
Welcome to Anasa Creative Agency (“we,” “our,” or “us”), accessible at anasacreative.com.
We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable laws.
1. Who We Are
Anasa Creative Agency is a global marketing agency specializing in healthcare and medical tourism.
Data Controller:
Anasa Creative Agency
GEMI Number: 172112103000
Email: info@anasacreative.com
Website: https://anasacreative.com
2. What Data We Collect
We may collect and process the following types of personal data:
a. Information You Provide
- Full name
- Email address
- Phone number / WhatsApp number
- Company name
- Any information submitted through contact forms or email communication
b. Automatically Collected Data
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and tracking data
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide services
- Communicate with you regarding projects or collaborations
- Improve our website and user experience
- Send marketing communications (only with your explicit consent)
- Comply with legal obligations
4. Legal Basis for Processing
We process your data based on:
- Consent (e.g. newsletter subscriptions, marketing communication)
- Legitimate interest (e.g. responding to enquiries, improving services)
- Contractual necessity (e.g. providing agreed services)
- Legal obligations
5. Data Sharing
We do not sell your personal data.
We may share your data with:
- Trusted service providers (e.g. hosting providers, CRM systems, analytics tools)
- Advertising and analytics platforms such as Google Analytics, Google Ads, and Meta (Facebook) Pixel
- Professional advisors (legal, accounting)
- Authorities when required by law
All third parties are required to respect the security of your data and comply with GDPR.
6. International Data Transfers
As a global agency, your data may be transferred outside the European Economic Area (EEA).
In such cases, we ensure appropriate safeguards, such as:
- Standard Contractual Clauses (SCCs)
- Use of GDPR-compliant providers
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
Indicatively:
- Enquiry data is retained for up to 12 months
- Client and contractual data may be retained for up to 5 years in accordance with legal and tax obligations
8. Sensitive Data
We do not request or intentionally process special categories of personal data (such as health-related data).
However, if such data is voluntarily submitted by the user, it will be handled with strict confidentiality and only for the purpose of responding to the enquiry.
9. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, you may contact us at:
info@anasacreative.com
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and for marketing purposes.
These may include:
- Essential cookies (necessary for website functionality)
- Analytics cookies (e.g. Google Analytics)
- Advertising cookies (e.g. Meta Pixel, Google Ads Remarketing)
Cookies are only activated upon user consent through our cookie banner, where required.
You can manage or disable cookies through your browser settings.
11. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers
- SSL encryption
- Restricted access to personal data
12. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.
13. Client & Lead Data Handling
In the context of our services, we may process personal data on behalf of our clients (such as clinics, doctors, and healthcare providers).
In such cases:
- We act as a data processor
- The client acts as the data controller
- Data is processed strictly based on contractual agreements and client instructions
14. Disclaimer
Anasa Creative Agency provides marketing and lead generation services and does not provide medical advice or healthcare services.
Any medical services are provided solely by independent third-party healthcare providers.
15. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
16. Contact Us
If you have any questions regarding this Privacy Policy or your data:
Email: info@anasacreative.com
Website: https://anasacreative.com